Frequently Asked Questions
Is there FREE WiFi in the apartments?
Is there a washer/dryer in the apartments?
Yes (but not in the Mishpat Dreyfus St. apartment – there is a laundry and dry cleaning nearby).
Is there a Cable TV in the apartments?
Do you provide linens and towels?
Can we rent a mobile phone while in Israel?
Yes you can, but you do not need to. It is most convenient to purchase a Pre Paid SIM card for your own phone. There are many stores that sell them.
What is the best way to get to the apartment from the airport?
There is a limousine service to Jerusalem that is called SHERUT.
This is a very good way to go to Jerusalem and it will bring you to the apartment. Their stand is outside the arrivals hall in the airport. The price is 64 shekel per person (about $ 18 USD) – no extra charge for regular luggage.
What Type of electrical Power is used in Israel?
Like in Europe, the electricity in Israel is rated at 220 Volts (220V-240V) 50 Hz.
Therefore, if you come from Europe you should not have any problems. However, you may need an adapter plug, so your appliance can fit to the Israeli type outlet.
What type of outlets is used in Israel?
Israel is using an “H” type plug which is unique to Israel. They are rated at 16A.
Do we need to bring a transformer for our laptops?
Check with the manufacturer. Most Laptops are made to work with 220Volt or 110Volt and are made to automatically adjust themselves for the various voltages (some will have a dual-voltage switch).
Do we need electric adaptors for laptops, chargers etc.
Yes. You can get these in almost every hardware store and airport. You can also get them in Israel. They cost about $ 1 USD per unit.
Can you recommend a Tour Guide?
Can you recommend Short Term Rental apartments in other cities in Israel?
Sorry, we have connections with colleges only in Jerusalem.
Can we have a late check-out?
Sorry, apartments are different from hotels. Please understand that since our check-in time is 14:00 on the day of your arrival, our check-out time is 09:30am since we may have people that arrive the same day that you leave, and we need at least 4 hours to clean and get the apartment ready for the next guests. What we recommend is that if your flight back leaves at night, you take another day. This way you can enjoy the day, come back to the apartment and even take a rest and a shower before you leave for the airport.
Please note that we’ll be glad to answer any other question that you may have!